Terms & Conditions

1. Please read our terms of use carefully. Your use of this website and any of the services offered on this website will be subject to the then current version of our terms available on this website at the time of your use. If you do not accept our terms of use, you may not access our web site or use any of the services available via our website. 2. If you are not yet 18, you must obtain your parents’ or legal guardians’ advance authorisation, permission and consent to be bound by our terms of use prior to you accessing our website, using any of the services on our website or participating in any of the activities offered. If you are under 18 and fail to obtain such consent you may not access our website, use the services or participate in the activities available via our website. 3. Kahli Lifestyle may, in its sole discretion, change this agreement or any part thereof at any time without notice. Such changes will take effect as and when published. Therefore, you should keep up-to-date with their content and read these terms of use at all times prior to using this website since the then current version of the terms will apply to your use.

Definitions: – Products means any goods or other products that are made available by us via this website; – We, us and our means KAHLI LIFESTYLE (and, unless the context indicates otherwise, its owners, employees, suppliers, internet service providers, agents and affiliates); – You means the user of this website; – Hyperlinks, which are not operational, will not in any way detract from the validity and interpretation of the terms;

Conditions of Use 1. You are solely responsible for any and all telephone usage and rental cost and/or internet access service fees that may apply to your use of this web site and the services offered on it. 2. You may not access this site for any purpose other than for utilizing the services offered on it in the normal manner. You may not access our website to redistributing or otherwise use any of our content for your own business purposes unless you are specifically licensed to do so by us in writing. You may not use your access to this site in a manner that would bring us, our business and/or any of our affiliates into disrepute. Furthermore, you may not access this site for unlawful purposes or use it in a manner which infringes our rights or the rights of any other person or restricts or inhibits the use of or enjoyment of this site by any other person. In this regard, you must comply with the laws, regulations and codes of conduct applicable to your use of this site. 3. Notwithstanding that this site may contain links to third party websites and that some third party websites may contain links to this site. We do not control, endorse or approve the activities or content of any such third party websites. Please contact the relevant website proprietor if you have a complaint about the activities or contents of a third party website. 4. Proprietary rights (including without limitation, the trade marks, copyright and patent rights) in the components of this site belong to us and our licensors, including in the compilations, collective works and derivative works created incorporating the content of our users. 5. The downloading and use of data contained on this website is done at your sole discretion. 6. Access to our website services is provided to you free of charge. Reliance on and use of our website, content and services are therefore at your own risk. In no event will we be liable to you for any loss or damage of any kind in contract, delict (including negligence), statute or otherwise arising in connection with your reliance on or use of this site or the content or services provided, save to the extent that such liability cannot be excluded by applicable law or the contrary is expressly stated. 7. We also reserve the right, without notice and in our sole and absolute discretion, to make changes to any parts of the site inclusive of changes to these terms of use including those relating to our ordering service. It is your responsibility to review our terms of use on each occasion prior to making use of this website and our ordering service. If you continue to use this site after our amended terms of use has been posted on the website, it will constitute a deemed acceptance of such amended terms of use. We specifically reserve the right at any time to change or discontinue without notice, any aspect and/or feature of this web site. 8. You may be required to choose a user name and a password when registering with us or using some of our services. You are responsible for keeping your user name and password secret. You accept that you will be personally liable for all transactions concluded on your account. 9. We are committed to protecting your privacy. We will collate the information which you give to us to provide you with services and personalize your use and visits of this site. We may also use such information to inform you, the user, about changes in the services we offer and/or about features we think you would find of interest. We may also permit the affiliated entities in our company group to inform you about products or services they offer that might interest you. By giving us this information, you consent to our use of it for these purposes and for the purposes outlined in our Privacy Policy, including for the purpose of processing your orders and instructions. For further information regarding our treatment of your personal information, please see our Privacy Policy. 10. We have to protect our business and secure our systems. Consequently, you should note that we may monitor and keep records of any communication that you may send to or receive via our website and we may use, publish and disclose such communications for any lawful purpose. This may include our filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of unlawful or otherwise undesirable material or content.

Detailed Description of Goods and / or Services Kahli Lifestyle is a business in the e-Commerce industry that markets original handpicked, creative and quality products.

Delivery policy Please see Shipping Policy.

Return and Refunds Policy The provision of goods and services by Kahli Lifestyle is subject to availability. Please note that if the product is out of stock it will be made to order. This can take a few weeks. In cases of incorrect measurements given by the client, Kahli Lifestyle will NOT refund or take returns. Cancellation of orders by the client will attract an 10 Pounds administration fee. Please see Shipping Policy.

Customer Privacy Policy Kahli Lifestyle shall take all reasonable steps to protect the personal information of users.

Payment Options Accepted Payment may be made via PayPal or by bank transfer into the Kahli Lifestyle bank account, the details of which will be provided on request.

Merchant Outlet Country and Transaction Currency The merchant outlet country at the time of presenting payment options to the card holder is The United Kingdom. Transaction Currency is POUNDS Sterling.

Complaints We aim to provide you with a quality service. If, however, you feel that you have cause to complain, you can submit a form via email to info@kahlilifestyle.com. We will try to do our best to resolve any problems that arise. We require that you provide us with the following as part of your complaint: – Your full names, physical address, telephone number and email address – The location and description of the service feature or transaction which is the cause of your complaint – The problem with the service or transaction or rights that you allege to be infringed by such feature or component – The actions you would like us to take to remedy the problem – A statement confirming that you are making the complaint in good faith – A statement confirming that the information you are providing to us is to the best of your knowledge true and correct – Please incorporate your signature into the complaint.

Country of Domicile  This website is governed by the laws of The United Kingdom and Kahli Lifestyle chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, London, The United Kingdom.

Variation Kahli Lifestyle may, in its sole discretion, change this agreement or any part thereof at any time without notice. Such changes will take effect as and when published. Therefore, you should keep up-to-date with their content and read these terms of use at all times prior to using this website since the then current version of the terms will apply to your use.

When ordering custom made Shoes:  

We need a few things to ensure we create your perfect pair. Please send your response to info@kahlilifestyle.com

  1. A drawing of the outline of your left and right foot. Please measure from your longest toe to the back of your heel. Your current shoe size (UK, EU or US). It is vital that you provide the correct measurements as our shoes are custom made on what you provide.  In cases of incorrect measurements given by the client, Kahli Lifestyle will NOT refund or take returns.
  2. Any specifics or pictures resembling what you would like your Bridal shoes to look like. Please let us know which heel size you would like (see below).
  3. If you have your own material or lace that you would like to have on the shoes, please let us know so that we can give you further details.
  4. Your wedding date and postal address.

Company Information This website is run by Kahli van der Veen, sole trader based in The United Kingdom, trading as Kahli Lifestyle registered in The United Kingdom. Export Restriction The offering on this website is available to European and International clients.

Kahli Lifestyle contact details Email Support: info@kahlilifestyle.com